Satisfaction Guaranteed.
If you’re not satisfied, we’re not satisfied. That’s our commitment and your guarantee.
Our mission since we started our journey to help businesses like yours to grow.
We know from first hand experience how great it is when a supplier over-delivers, and how frustrating it is when a supplier lets you down.
That’s why we are offering you a Three month 100% Satisfaction Guarantee. If our Done-For-You service doesn’t do what we have said it will do, you can Upgrade the service at any time and we’ll waive the charges for the remainder of your contract.
It’s really simple.
All that we ask is that during your first Three months you work with your Account Manager and help us to help you make your webstore as good as it can be.
Here’s what we need from you to help you succeed:
- Attend your online training sessions with your Ecommerce Consultant during set-up
- Access to relevant images including your banners, logos and product images
- Access to products spreadsheets so we can show you how to upload this data
- Attend your Digital Marketing training sessions where we plan how to get you more traffic
- Weekly or monthly progress calls to keep you on track with your online business
- Agree the scope of your Done-For-You service with your Upgrade Commerce Ecommerce Expert in writing before you begin
- Our Three month 100% Satisfaction Guarantee is service based and therefore requires you to be on our Done-For-You plan