When your order is confirmed, our team will contact you to ask for the details necessary to complete the service. We will need to get access to your hosting account where the template will be installed. In case you don’t have compatible hosting, our support agents will help you select and register one with the desired domain name.

It is also necessary to provide us with all the content for your pages and blog posts, along with content placement instructions. We also need a CSV file with a list of products that we can import to the client’s site. You will be able to do this by replying to the project manager's email or using a file sharing service. In case you have any questions, your project manager will be happy to help you.

After we get all the data, we will install the template on your hosting and customize it. In particular, our team will add your logo and content, change colors (if needed), and activate the contact form. We run a complete web store setup and import content and products to the client’s website. At any stage, you will be able to check your project’s status with your project manager.

We make sure you receive your trombone as soon as we have finished making it. We also provide free returns if you are not satisfied.

When our team finishes template customization, you will be able to check and approve the results. If you want to change or edit anything at this stage, two free revisions are available. All the details of the additional fixes and changes can be discussed with your project manager.

After the project’s final approval, we’ll send you the login and password details to access the admin panel. You’ll be able to log in to manage the site and make further customizations.